Online ordering
Order anytime, anywhere with MyUrban
MyUrban is our online ordering platform and more than just a shop. Built to support your business growth, it offers a complete e-commerce solution, from customisable order forms to an integrated recipe price calculator.
Accessible on both web and mobile, MyUrban gives you everything you need, right at your fingertips.
- Transparent pricing
- Next day deliveries
- Access to invoices
Shop 24/7 from anywhere
MyUrban is accessible on your laptop, phone, or even your tablet so wherever you are, you can place your order.
Browse over 10,000 products on your phone, laptop, or even tablet
From the crispiest chips to takeaway packaging, you can shop our extensive range of products, all in one place!
View live pricing and stock availability
MyUrban has the most up to date information including stock data so you can see what is available to you!
Manage order forms
MyUrban allows you to create order forms for your meal occasions, product categories or even specific menu events, ultimately saving you time when ordering!
Access to clean invoicing for hassle free management
MyUrban allows you to access all your invoices all in one place plus you can track your deliveries too.
Create recipes and build menus using our free tool via desktop
MyRecipes allows you to create recipes and menus based on your agreed product range and pricing. Each recipe will display clear and easy to understand allergen icons, nutritional data and traffic lights.
Start shopping on MyUrban Log in or become a customer
Not yet with us?
- Next day deliveries
- Easy online ordering
- Best prices
FAQs
-
Does the MyUrban app show live pricing and availability?
Yes, the app provides real-time pricing and product availability, so you always know exactly what you’re ordering
-
Can I order on my mobile phone?
Yes, you can download our MyUrban app so you can order anytime from anywhere. Search for Urban Foodservice in your chosen app store and simply sign in.
-
Is there a quick and easy way to re-order online?
You can use your order history to create an online order form, which you will then be able to continuously add new lines to, as you wish or you can even create order forms for essential product lists.
-
What is the minimum order value to get a next day delivery?
You simply need to place an order over £175. If your order is below the minimum then you will be unable to submit it.
-
Can I search for products with specific dietary requirements?
Yes, when you’re on the product list screen, filter the products by dietary requirements on the left hand side of the screen. Simply select the specific requirement e.g. Halal and a list of all the products that meet your criteria will be displayed.
-
What delivery days can you offer me?
Your available delivery days appear during your checkout process. These delivery days are agreed in line with your account manager. If you require further assistance, please contact us.