Home » Become a Customer

Become a customer today!

Plate of steak alongside a glass of whisky

Not yet with us?

  • Next day deliveries
  • Easy online ordering
  • Best prices
Hotdog wrapped in paper alongside a portion of fries on a wooden board.

Already a customer?

Shop online

There are many benefits to joining us

Shop from over 10,000 products

From burger vans to fine-dining restaurants, our extensive range of 10,000+ products ensures we have the right solution for every type of food business.

Order on MyUrban

You can order with us 24/7 – either on desktop or through our dedicated app.

Get transparent pricing

We work closely with our suppliers to ensure our prices are competitive. Our online shop has live pricing functionality, so our current prices will always be visible on your MyUrban account.

Why choose Urban Foodservice?

As Brown & Green Café has grown, they’ve relied on Urban Foodservice for quality products, dependable service, and support that helps their business thrive. Watch their story to see how partnering with Urban Foodservice has made a difference—and how we could support your business too.

From our customers

Don’t just take our word for what we are like to work with – hear directly from our customers…

  • I use Urban food across the 7 kitchens I manage. It is AMAZING !

    The service is exceptional , we have a rep who looks after all the sites. His name is Khamal , he couldn’t do anything more for us if he tried. He is always on the phone if I need him and always popping in to make sure everything is okay. You don’t get that kind of service with other competitors.

    The products are excellent, the pricing is spot on too.

    Hannah Eddleston

    Executive Chef across 7 sites

  • We’ve been working with Urban Foodservice for some time now and have always received excellent service. Erika has taken the time to really understand our business and what we need, which makes a huge difference. She’s always responsive, supportive and happy to help, whether it’s sourcing products or finding the best value.

    The pricing is consistently competitive, deliveries are reliable, and the customer service is excellent. It’s refreshing to work with a supplier who genuinely cares about building a long-term relationship rather than just taking orders.

    James Channon

    The Deli Brighton

  • Using Urban Foodservice has really changed our lives for the better. They make it really simple, really easy, and everything is all in one place.

    Laura and Jess

    Owners of Brown & Green

  • Urban Foodservice is very reliable. We have a great relationship with our account managers, they bend over backwards to find the products we need, source us the best products and the best prices.

    Darren

    Founder of Nanny Bills

  • Good food, great selection…. even better prices! I swapped to Urban Foodservice from one of their competitors and saved money on all products, and I especially like the fact that everybody gets the same deal, no special prices for anyone. Fabulous website for ordering and our Sales Rep, Abby, is a breath of fresh air, always on the ball. Highly recommended.

    Mark

    Manager at The Uckfield Club

FAQs

  • What areas does Urban Foodservice deliver to?

    We offer nationwide delivery across Great Britain, including London, Manchester, Edinburgh, Glasgow, Brighton, Kent, and many other locations. Use the postcode look up on the become a customer page to see if we cover your area.

  • How do I pay?

    You can pay by credit or debit card when placing your order at which point your card will be pre-authorised. We will only charge you at the time of delivery.

  • What is the minimum order value to get a next day delivery?

    You simply need to place an order over £175. If your order is below the minimum then you will be unable to submit it.